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Programme  Information

 
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DT249
BSc in Information Systems
and Information Technology

 

Now accepting applications for January 2009

MGMT4102 (Stage 4)
Software Quality Management (5 ECTS)

 

 

Prerequisite Modules


Description

Modern business models are increasingly being shaped by Information Systems which have at their core quality software products. These quality products are critical to competitive advantage. At the same time software owners are now accountable in law for the impact that these products can have on their employees, clients and customers. Organisations need to know that the products that they are developing or acquiring are technically sufficient, legislation complient, acceptable to the user community and are developend by domain specialists who understand their business model.


Aims

The aim of this module is to equip IS professionals with the core knowledge necessary for specifing, selecting and acquiring quality software products.


Learning Outcomes

On successful completion of this module, the student will be able to

  1. Discuss the strategic significance of quality software products

  2. Explain the principles of quality engineering and its strategic importance

  3. Specify software quality requirements, manage the quality engineering and quality assurance processes, evaluate quality software products

  4. Clarify and critique the relevance of Quality accreditation systems, certification systems and International standards


Learning and Teaching Methods

Lectures, self-study, labs, tutorials, and any combination of discussion, case study, problem-solving exercises, readings, seminars, and computer-based learning.


Content

  • The business case for software quality
  • Software quality models
  • External/Internal quality factors and their attributes
  • Quality in software process models
  • Physical and cognitive quality
  • Software quality engineering
  • Managing for software quality
  • Software measurement and quality metrics
  • Quality assurance activities and practices
  • Quality accreditation and certification systems
  • International standards

Assessment

The methods of assessment to be used to measure the learning objectives stated above are written examination and continuous assessment including one or more of assignment, essay, problem-solving exercise, oral presentation, and class or lab tests.

  • Continuous Assessment: 20%
  • Examination: 80%

Recommended Reading

  • McCall, J., Richards, P. and Walters, G (1977) Factors in software quality, Vols I-III, Rome Aid Defence Centre, Italy.
  • Boehm, B. (1978) Characteristics of Software Quality, North Holland, with J.R. Brown, H. Kaspar, M. Lipow, G. McLeod, and M. Merritt.
  • Pressman. R, (2000) Adapted by Darrel Ince, Software Engineering: A Practitioner's Approach (European edition) McGraw-Hill Internationsl, Berkshire, UK
  • Kan, S. (2002) Metrics and models in Software Quality Engineering, Addison-Wesley
  • Boehm, B.; See extensive list of readings
  • Fitzpatrick, R. (1996) Software Quality: Definitions and Strategic Issues, Staffordshire University, School of Computing Report
  • ISO 9000 international standards
  For more information contact
Ciarán O'Leary

 

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