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Graduates of the MSc in
Knowledge Management will truly be knowledge workers. As such they
will be expected to be problem solvers who use their knowledge and
intellectual skills to help the organisations in which they work
to convert ideas into products, services or processes or add to
deeper knowledge and information of benefit to the organisation.
They need to be able to work collaboratively and in some
situations develop and execute innovative strategies to help their
organisations succeed.
Problem solving is about analyzing a problem,
breaking it down into its constituent parts, looking at it from a
number of angles, and characterizing each piece of a problem in
such a way that the solution is clearly apprehended by anyone who
would care to listen. The Problem Solving element of this module
will expose the Students to a range of ad hoc and structured
approaches to knowledge-based problem solving. The Student will be
expected to be able to explain, criticise and apply a range of
complementary techniques.
The Communication and Innovation
elements will expose students to key “soft skills” and innovative
approaches to help create a competitive edge. The students will be
expected to undertake a series of exercises that demonstrate their
mastery of communication and innovation. They will also be exposed
to the ethical and philosophical issues relevant to knowledge
management practitioners, in particular those relating to the
acquisition of knowledge and the development of solutions to
knowledge based problems.
Students will be expected to
reflect on problem solving as an intellectual activity gaining
some insight into how problems can be solved and how they in
particular solve them. |
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