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Module Code
SENG9110
Module Type
Core
ECTS Points
5
Duration
1 Semester
Contact Hours
3 hours per
week |
Knowledge
management makes knowledge within an organisation beneficially
tangible to the organisation by using appropriate information
technologies. This module introduces all aspects of knowledge
management many of which are explored in detail in other modules.
The module is structured into four sections:
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Knowledge
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Knowledge management fundamentals
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Knowledge management processes
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Knowledge management programme
The first two sections lay the groundwork for
the subsequent sections. They are focused on scope, concepts and
the positioning knowledge management within organisational and
information technology contexts. Section three examines in some
detail the processes necessary to support knowledge management and
how information technology can help. Finally section 4 explains
the nature and substance of a programme to achieve knowledge
management within an organisation. |
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Essential Reading |
Elias M Awad and Hassan M
Ghaziri, 2004, Knowledge Management, Pearson Education
International
Amit Tiwana, 2002, The Knowledge Management Toolkit, Prentice
Hall.
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Supplemental Reading |
Thomas H Davenport and Laurence
Prusak, 2000, Working Knowledge, Harvard Business School.
Efraim Turban and Jay E Aronson,
2001, Decision Support Systems and Intelligent Systems (6th
Edition), Prentice Hall.
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Web references, journals, and other sources: |
Web References:
The Knowledge Management
Resource Center,
http://www.kmresource.com/
KMWorld Knowledge
Management portal,
http://www.kmworld.com/
Research Papers:
I Nonaka, 1998, The
Knowledge Creating Company, Harvard Business Review of Knowledge
Management, Harvard Business School Press
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For information on
how to apply
click here
For more information contact
Deirdre Lawless
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